0333 443 2748

Aurora Electrical Services

Privacy

Effective Date: 5th June 2025
Last Updated: 5th June 2025

1. Who We Are

Aurora Electrical is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following types of personal data:

  • Contact details (e.g., name, email, phone number)

  • Enquiry information (submitted via our website contact forms)

  • Technical data (e.g., IP address, browser type)

  • Usage data (e.g., pages visited, time spent)

We do not collect sensitive personal data or financial information via our website.

3. How We Use Your Data

We use your data to:

  • Respond to enquiries or service requests

  • Provide and improve our services

  • Analyse website usage and improve functionality

  • Comply with legal obligations

4. Lawful Basis for Processing

Our lawful bases for processing your data include:

  • Consent – where you’ve given it (e.g., form submissions)

  • Legitimate interests – for business improvement and security

  • Legal obligation – when required to comply with laws

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties who help us operate the website or deliver our services, such as:

  • Web hosting providers

  • Email communication services

  • Analytics providers (e.g., Google)

All third-party services are required to handle your data securely and in compliance with UK GDPR.

6. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is 100% secure. We encourage you to take precautions when communicating with us online.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (where applicable)

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Aurora Electrical
Email: info@auroraelec.co.uk
Website: https://auroraelec.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.